18 books like The Heart of Hospitality
Construction Management JumpStart
Construction Management JumpStart
"Launch your career in construction management with this one-of-a-kind book. The construction management industry is expected to increase employment by 16 percent over the next decade. This second edition of a bestselling introduction to construction management walks you through each stage of the construction management process. Written from the constructor's perspective, this book will…
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Strategic Marketing Management: The Framework
Strategic Marketing Management: The Framework
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Project management
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Management
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Customer Relationship Management
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Management
Management: Tasks, Responsibilities, PracticesManagement is an organized body of knowledge. "This book," in Peter Drucker's words, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today's and also tomorrow's jobs." This management classic has been developed and tested during more than thirty years of teaching management in universities, in…
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Modern business administration
[512]p. : 23cm
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Business
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Business
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Contemporary business
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Business
pages cm
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Creative problem solving for managers
This text provides an essential introduction to the ideas and skills of creative problem solving. It shows how and why people are blocked in their thinking, how this impairs the creative problem solving process, and how creative problem solving techniques can help overcome these difficulties. Theories of creative thinking are critically examined and used to justify the variety of techniques which…
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Stadia
A stadium is one of the most exciting of building types of the 1990s; designed well, they can enhance and provide a comfortable venue for great occasions. The recent Taylor Report identified necessary change and recommended improvements to spectator facilities by refurbishment or rebuilding. The facilities required have become increasingly important and complex.
This authoritative and…
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Fundraising management
This text is the first truly comprehensive guide to fundraising management, uniquely blending current academic knowledge with the best of professional practice. Much more than a how-to guide, the text is grounded in the critical issues of fundraising to provide readers with a comprehensive overview of modern fundraising planning and practice. The authors offer key analysis of the critical issues…
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Hire with your head
Find the right candidate for the job every time Adler's insightful new POWER hiring methods enable managers to attract, assess, and recruit the best candidates through the integration of online tools and offline behavior modifications. New information on hiring and the Internet, diversity, and legal compliance issues is included.
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Up the organization
Although it was first published more than thirty-five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association, Strategy + Business (Booz Allen Hamilton), and The Wharton Center for Leadership and Change Management. 1-800-CEO-READ ranks Townsend's bestseller first among eighty books that "every manager must read."…
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In-laws and outlaws
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The Nonprofit Communications Engine
The Nonprofit Communications Engine
"Communicating clearly and effectively is critical to building strong relationships, but many nonprofits are under-resourced communicators. They lack staff expertise, capacity, and funding. In addition, marketing and communications best practices specific to the needs of nonprofits are scarce. It's hard for many nonprofits to know what to prioritize and where to spend limited resources. This book…
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