Customer Relationship Management vs Systems Thinking For Social Change: Which Should You Read?

Cover of Customer Relationship Management Customer Relationship Management Francis Buttle · 2003 ★★★★☆ 3.8 400 pages · ≈ 7 h 24 m · Moderate

This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and…

1★2★3★4★5★
vs
Cover of Systems Thinking For Social Change Systems Thinking For Social Change David Peter Stroh · 2015 ★★★★☆ 3.8 250 pages · ≈ 4 h 38 m · Moderate

“David Stroh has produced an elegant and cogent guide to what works. Research with early learners is showing that children are natural systems thinkers. This book will help to resuscitate these intuitive capabilities…

1★2★3★4★5★

The verdict

How to choose

Scores by source

Customer Relationship ManagementSystems Thinking For Social Change
Goodreads — 3.8 (881)
Hardcover — 4.0 (2)

Reception

Customer Relationship ManagementSystems Thinking For Social Change
Ratings 1 881
Editions 24 1
Citations 203 —
Film adaptations 1 —
Want to read — 3991
Reading it now — 494
Written reviews — 74
Wikipedia attention 15886 —
Pages 400 250

Side by side

Customer Relationship ManagementSystems Thinking For Social ChangeEnjoymentDifficultyInfluencePopularityClassic

Shared themes