Customer Relationship Management vs The Phoenix Project: Which Should You Read?
Both live on shelves: Gestion, Management, Business
Customer Relationship Management
This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and…
vs
The Phoenix Project
The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win is the third book by Gene Kim. The business novel tells the story of an IT manager who has ninety days to rescue an over-budget and late IT…
The verdict
- Readers rate The Phoenix Project highest: The Phoenix Project 4.2 · Customer Relationship Management 3.8.
- The Phoenix Project has the widest readership — 51229 ratings behind its score.
Scores by source
| Customer Relationship Management | The Phoenix Project | |
|---|---|---|
| Goodreads | — | 4.2 (51229) |
| Hardcover | — | 4.0 (1) |
| Google Books | — | 5.0 (1) |
| Apple Books | — | 4.0 (5) |
Reception
| Customer Relationship Management | The Phoenix Project | |
|---|---|---|
| Ratings | 1 | 51229 |
| Editions | 24 | 15 |
| Citations | 203 | — |
| Film adaptations | 1 | — |
| Want to read | — | 49428 |
| Reading it now | — | 10857 |
| Written reviews | — | 4145 |
| Wikipedia attention | 15886 | 229 |
| Pages | 400 | 431 |