18 books like Reframing Organizations
The leadership challenge
When it was initially written in 1987, few could have predicted that The Leadership Challenge would become one of the best-selling leadership books of all time. Now, faced with the new challenges of our unpredictable global business environment, Jim Kouzes and Barry Posner--two of the country's premier leadership experts--have completely revised and updated their classic book. Building on the…
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Customer Relationship Management
This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives. It also looks comprehensively at how CRM can be used throughout the customer life-cycle stages of customer acquisition, retention and development and how the…
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Management
Facts101 is your complete guide to Study Resource for Exploring Management. In this book, you will learn topics such as Ethics and Social Responsibility: Character doesnt stay home when we ..., Managers as Decision Makers: There is no substitute for a good decisio ..., Plans and Planning Techniques: Get there faster with objectives., and Controls and Control Systems: What gets measured happens.…
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Management
Management: Tasks, Responsibilities, PracticesManagement is an organized body of knowledge. "This book," in Peter Drucker's words, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today's and also tomorrow's jobs." This management classic has been developed and tested during more than thirty years of teaching management in universities, in…
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Tribal leadership
It's a fact of life: birds flock, fish school, people "tribe."Every company, indeed every organization, is a tribe, or if it's large enough, a network of tribes—groups of 20 to 150 people in which everyone knows everyone else, or at least knows of everyone else. Tribes are more powerful than teams, companies, or even CEOs, and yet their key leverage points have not been mapped—until now. In…
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The Practice of Management
"This classic volume achieves a remarkable width of appeal without sacrificing scientific accuracy or depth of analysis. It is a valuable contribution to the study of business efficiency which should be read by anyone wanting information about the developments and place of management, and it is as relevant today as when it was first written. This is a practical book, written out of many years of…
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Managing in Turbulent Times
This important and timely book concerns the immediate future of business, society and the economy. We are, says Drucker, entering a new economic era with new trends, new markets, new currencies, new principles, new technologies and new institutions. How will managers and management deal with these new realities?This book, the author explains, "is concerned with action rather than understanding,…
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Lean In
Thirty years after women became 50 percent of the college graduates in the United States, men still hold the vast majority of leadership positions in government and industry. This means that women's voices are still not heard equally in the decisions that most affect our lives. In Lean In, Sheryl Sandberg examines why women's progress in achieving leadership roles has stalled, explains the root…
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Modern business administration
[512]p. : 23cm
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Up the organization
Although it was first published more than thirty-five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association, Strategy + Business (Booz Allen Hamilton), and The Wharton Center for Leadership and Change Management. 1-800-CEO-READ ranks Townsend's bestseller first among eighty books that "every manager must read."…
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Working with Emotional Intelligence
Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical…
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Systems Thinking For Social Change
“David Stroh has produced an elegant and cogent guide to what works. Research with early learners is showing that children are natural systems thinkers. This book will help to resuscitate these intuitive capabilities and strengthen them in the fire of facing our toughest problems.”—Peter Senge, author of The Fifth Discipline Concrete guidance on how to incorporate systems thinking in problem…
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The Challenger Sale
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them.
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Eating the Big Fish
EATING THE BIG FISH : How Challenger Brands Can Compete Against Brand Leaders, Second Edition, Revised and Expanded The second edition of the international bestseller, now revised and updated for 2009, just in time for the business challenges ahead. It contains over 25 new interviews and case histories, two completely new chapters, introduces a new typology of 12 different kinds of…
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Leadership and Self Deception
This phenomenal bestseller over 700,000 copies sold changes readers? lives and helps them transform their organizations. In this new edition, the text has been updated and revised throughout to make it even more readable and powerful and a new section has been added that details the many different ways that people are using the book.
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The Phoenix Project
The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win is the third book by Gene Kim. The business novel tells the story of an IT manager who has ninety days to rescue an over-budget and late IT initiative, code-named The Phoenix Project.
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Research in Personnel and Human Resources Management
This book contains an Open Access chapter.Volume 41 of Research in Personnel and Human Resources Management offers several original scholarly contributions written by thought leaders in the field of human resources management. These chapters feature the latest research exploring emerging novel areas of HRM.Contributions include an analysis of professional touching behaviour, ideas about the state…
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Expert Secrets
xxvii, 268 pages : 22 cm
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