18 books like Call Center Handbook

Strategic Marketing Management: The Framework
Strategic Marketing Management: The Framework Alexander Chernev · 2019 · 320p · ≈ 10h · Moderate Shares Marketing, Management, Business with this book.
Eat Your Greens
Eat Your Greens Wiemer Snijders · 2018 · 300p · ≈ 10h · Moderate Shares Marketing, Business with this book.
Advanced Marketing Management
Advanced Marketing Management Dr Nikolaos Dimitriadis, Neda Jovanovic Dimitriadis & Dr Jillian Ney · 2018 · 320p · ≈ 10h · Moderate Shares Marketing, Business with this book.
This Is Marketing
This Is Marketing Seth Godin · 2018 · ★ 3.9 · 267p · ≈ 8h · Moderate #1 Wall Street Journal BestsellerInstant New York Times BestsellerA game-changing approach to marketing, sales, and advertising. Seth Godin has taught and inspired millions of entrepreneurs, marketers, leaders, and fans from all walks of life, via his blog, online courses, lectures, and bestselling books. He is the inventor of countless ideas that have made their way into mainstream business… Shares Marketing, Business
How to Write Copy That Sells
How to Write Copy That Sells Ray Edwards · 2016 · 186p · ≈ 6h · Moderate Communicate with potential customers—and persuade them to buy: "The best copywriting teacher I know." —Michael Hyatt, New York Times–bestselling author of Your Best Year Ever This book is for everyone who needs to write copy that sells—including copywriters, freelancers, and entrepreneurs. Writing copy that sells without seeming "salesy" can be tough, but is an essential skill. How to Write… Shares Marketing, Business
How Brands Grow
How Brands Grow Byron Sharp · 2010 · 284p · ≈ 9h · Moderate This book provides evidence-based answers to the key questions asked by marketers every day. Tackling issues such as how brands grow, how advertising really works, what price promotions really do, how consumers behave and how loyalty programs really affect loyalty. How Brands Grow presents decades of research in a style that is written for marketing professionals to grow their brands. Hundreds of… Shares Marketing, Business
Cover of Inside the Tornado
Inside the Tornado Geoffrey A. Moore · 1995 · 244p · ≈ 8h · Moderate Inside the Tornado is the bestselling guide to the high-stakes world of high tech. Extending his investigation (in Crossing the Chasm) of the life cycle of new technology-based products, Geoffrey A. Moore provides useful guidelines for moving products beyond early adopters and into the lucrative mainstream market. Shares Marketing, Business
Cover of Introduction to information systems
Introduction to information systems James A. O'Brien · 1993 · 576p · ≈ 19h · Moderate Shares Communication systems, Management information systems, Management, Business with this book.
Cover of Business @ the speed of thought
Business @ the speed of thought Bill Gates · 1999 · ★ 3.8 · 496p · ≈ 16h · Moderate In his new book, Microsoft chairman and CEO Bill Gates discusses how technology can help run businesses better today and how it will transform the nature of business in the near future. Gates stresses the need for managers to view technology not as overhead but as a strategic asset, and offers detailed examples from Microsoft, GM, Dell, and many other successful companies. Companion Web site. Shares Communication systems, Management, Business
Cover of Information systems
Information systems John G. Burch · 1975 · 661p · ≈ 22h · Challenging Shares Management information systems, Management, Business with this book.
Storynomics
Storynomics Robert McKee & Thomas Gerace · 2018 Based on the hottest, most in-demand seminar offered by the legendary story master Robert McKee -- Storynomics translates the lessons of storytelling in business into economic and leadership success. Robert McKee's popular writing workshops have earned him an international reputation. The list of alumni with Academy Awards and Emmy Awards runs off the page. The cornerstone of his program is his… Shares Marketing, Business
Marketing and Management Models
Marketing and Management Models Helen Strong · 2014 Shares Marketing, Business with this book.
Storynomics
Storynomics Robert McKee & Thomas Gerace Shares Business with this book.
The Power of Cult Branding
The Power of Cult Branding Matthew W. Ragas & Bolivar J. Bueno · 2002 · ★ 3.5 · 201p · ≈ 6h · Moderate "Written for advertisers, marketers, sales executives, and business owners who want to thrive in an increasingly competitive marketplace, The Power of Cult Branding is the ultimate guide to creating a loyal core of repeat customers and winning the positioning battle without blowing a fortune on advertising."--BOOK JACKET. Shares Business
Fanatical Prospecting
Fanatical Prospecting Jeb Blount & Mike Weinberg Ditch the failed sales tactics, fill your pipeline, and crush your numberWith over 500,000 copies sold Fanatical Prospecting gives salespeople, sales leaders, entrepreneurs, and executives a practical, eye-opening guide that clearly explains the why and how behind the most important activity in sales and business development—prospecting.The brutal fact is the number one reason for failure in… Shares Business
76 Cash Making, Deal Saving Closes
76 Cash Making, Deal Saving Closes Joe Sabatini Shares Business with this book.
The LinkedIn Edge
The LinkedIn Edge Jeb Blount & Brynne Tillman Shares Business with this book.
CAPitalize Your Sales
CAPitalize Your Sales Christopher A. Panagiotu Shares Business with this book.

About the book { book.title } → · Compare with Strategic Marketing Management: The Framework ⚔